Job Description
: Client Advisor
Location :
Seoul, South Korea
Position
Type : Full Time
Sector :
Sales
MISSON
Responsible
to work as part of the sales team to create, stimulate and maximize sales
opportunities,
through
intense sales activities in order to achieve store sales and profit targets as
well as provide
excellent
service to customers.
MAIN
ACCOUNTABILITES
✓ Handle all
clients; prospects entering the store for whatever reason (browsing, purchase,
aftersales, complaints) granting an extraordinary service and never let the
customer leave with a bad impression.
✓ Handle sales
process as per delivery standards (from Welcome to Packing) ensuring the right application
of selling techniques to deliver an unique shopping experience.
✓ Contribute to
the store and service KPIs achievement.
✓ Enrich CRM
data base with clients granting Key CRM relevant data collection.
✓ Perform all
CRM 1 to 1 activities as per Store Manager indications including CRM AFSS (ex.
follow up on watch maintenance).
✓ Apply all
sales related procedures and guidelines (discounts, security, fiscal, legal,
etc.).
✓ Ensure that
all front area of the shop are clean and products are displayed as per VM
guidelines.
✓ Perform all
After Sales service front office activities directly related to final customers
(talking
in charge items to repaired product.
etc.) and assuring that the customer satisfaction is
constantly pursued and restored.
✓ Participate to
online, in class and technical trainings in order to develop their knowledge on
different topics (collections,
selling techniques, brand and inspiration stories, security,
systems…).
REQUIREMENT
• At least 3 years of sales
experiences in luxury brands.
• Professional and
well-rounded character, positive attitude, presentable, team player.
• Speaking Korean / Chinese
PLUS
BVLGARI
Korea is looking to appoint an Italian Client Advisor position to provide a high-quality
service. Please find the attached files. If you have questions, please contact Woo, Lucy.
You can upload your job postings on the ITCCK website.
Recruit your company's talents effectively through the ITCCK's Italian Job platform!